city tax and state tax) will be charged, or is already charged, to your credit card on file. If cancellation is not possible or you don’t show up, depending on the rate plan, an amount up to the amount of the full stay including VAT (and in the U.S.A. No refunds will be issued after the 24-hour period passes. Prepay rates – if you cancel your booking within 24 hours of making it, no cancellation costs will be charged and we will refund any charges made. MycitizenM, mycitizenM+ rates – we will give a full refund if you cancel (within the cancellation time of your chosen rate, please see the respective rate plan details). You may cancel or modify your booking depending on your rate plan. Invoices cannot be modified after check-out.ģ. Tax may change between the time of booking and the time of your stay in our hotel.Īll charges are inclusive of VAT (and, in the U.S.A., city tax and state tax) and are shown andĪn invoice will be sent to the email address provided at the time of booking or at the time ofĬheck-in. We cannot guarantee the availability of food &īeverages if requested less than two days before your booking.ĭepending on the hotel you booked city tax and state tax may apply. Room rate charges, unless otherwise agreed. Meals and drinks (other than coffee, tea and water) are not included in the meeting The meeting room rate charges agreed when you made your reservation will apply to yourīooking. Room rate charges must be paid on check-in (save in the event ofĬancellation) all other charges must be paid on check-out. Meals, mini bar, drinks and other extras are not included in room rate charges, unless The room rate charges agreed when you made your reservation will apply to your booking. Impermissibly assigning or posting on third party websites, or making speculative, false orįraudulent reservations or any reservation in anticipation of demand. Invited guests only and not for any other purpose, including but not limited to reselling, You agree that you will make reservations in good faith for legitimate use by you and your See the full list of our citizenM hotels and the legal entities that Hotel rooms and meeting rooms (societyM) in any citizenM hotel, to the exclusion of all other These terms and conditions are between you and citizenM and apply to all bookings of
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